Rapid AI-driven detection is essential for combating cyber threats, combined with structured processes for investigating alerts, confirming incidents, and mitigating their impact.
Keeping your environment, applications, and data secure ensures business continuity.
Insights and threat context for more assertive decision-making.
Dashboards and executive reports featuring trends, risks, SLAs, and an action plan.
SOC as a Service
Strengthen Your Company's Cyber Resilience and Business Continuity
Continuous monitoring, incident detection and response using playbooks, executive reports, and continuous improvement—without the cost and complexity of setting up an in-house SOC.
- Continuous PROACTIVE monitoring of the environment (servers, firewalls, cloud, endpoints, network, identities, and applications).
- Executive visibility with metrics and actionable recommendations
- Correlating and prioritizing alerts to reduce noise and focus on what matters
- Faster response to incidents
- Automatic Classification Using AI
- Investigation and triage of suspicious events (incident analysis and confirmation)
What is SOC as a Service?
SOC as a Service (SOCaaS) is a model in which your company outsources the operation of a Security Operations Center to a specialized provider, receiving a comprehensive framework for monitoring, detection, investigation, and incident response, 8/5 or24/7 —without having to set up and maintain an in-house team, complex tools, or cumbersome processes.
- Incident response (containment, remediation guidance, and lessons learned)
- Reports and Metrics (Executive Visibility, Security Posture, and Compliance)
- Continuous improvement (rule adjustments, playbooks, and hardening recommendations).
- Continuous evolution of the environment (rules, alerts, playbooks)
Ideal for companies that
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They don't have an in-house security team (or it's very small)
Ideal for companies that need 24/7 coverage and responsiveness without having to hire and retain analysts, managers, and on-call staff. You get a ready-to-go operation plus a process.
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They're growing fast, and their attack range has skyrocketed
Ideal for companies that have scaled their cloud, apps, and branch offices and now need centralized visibility, standardization, and governance—without becoming held hostage by disconnected tools.
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They run critical businesses and can't afford to stop
Ideal for companies that rely on availability and need to strengthen business continuity and resilience, with rapid detection and response to minimize impact.
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They face pressure from compliance and audits
Ideal for companies that require traceability, evidence, and reporting (LGPD, ISO 27001, SOC 2, PCI, etc.), along with metrics, documentation, and governance procedures.
Employment Models
For: companies that need to get started quickly and gain visibility at a predictable cost.
Includes:
- Onboarding and Mapping of Critical Assets
- Integration of up to 3 log sources (Windows, Linux, firewalls)
- 2 automated playbooks (SOAR)
- Basic use case management (up to 3 changes per month)
- 5 Dashboards
- Customizations on demand. (as PS)
- Recovery support and guidance; basic playbooks
- Standard rules included; custom rules incur an additional charge
- Log Collection and Storage
- Constant coverage of events and alerts
- Mapped MITRE Rules
- Automatic Classification Using AI
- SOC infrastructure managed by ADD IT
For: hybrid/cloud environments with a larger attack surface and a need for a more mature response.
Includes everything from the Basic plan +
- Integration of up to 5 log sources (Windows, Linux, firewalls, WAF, antivirus)
- 5 automated playbooks (SOAR)
- Use Case Management (up to 6 changes per month) – upon request
- Email Analysis
- Feed collection/curation, rule enforcement, context reports
- Limit of 10 customizations per month; any additional customizations will incur an extra charge
For: critical operations, compliance requirements, and the need for a high level of maturity and traceability.
Includes everything from the Enterprise plan +
- Integration of up to 10 log sources (Windows, Linux, firewalls, WAF, antivirus, and others)
- 10 automated playbooks (SOAR)
- Continuous vulnerability management + patching recommendations
- ADD IT provides guidance; the client implements it, or ADD IT provides support on an hourly basis
- Discovery, Prioritization, and Recommendations
- Dedicated support for audits and tabletop exercises
Learn how SOC as a Service can help you improve your resilience against modern cyberattacks and strengthen your business continuity!
Benefits for your company
1. 24/7 Monitoring
Continuous visibility to identify threats in real time.
2. Faster response to incidents
Shorter exposure time and less operational impact.
3. Reduction of false positives
Prioritized alerts so your team can focus on what matters.
4. Resilience and Business Continuity
Processes and playbooks to keep operations running even under attack.
5. Executive Reports and Metrics
Data-driven decision-making, with clear insights into risk and performance.
6. Compliance and Evidence
Documentation and traceability that facilitate audits.
7. Predictable costs and on-demand scaling
A comprehensive SOC without increasing headcount or infrastructure.
Ready to boost your business's resilience?
Contact ADD IT to receive a scope of work and a package recommendation for your environment.
Frequently Asked Questions
What is SOC as a Service (SOCaaS)?
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It is the outsourced operation of a Security Operations Center, providing monitoring, detection, investigation, and incident response, typically 24/7.
Does SOC as a Service replace my in-house team?
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Not necessarily. It complements your team, reduces the operational burden, and speeds up response times, while you retain control and make the final decisions.
What types of incidents does the SOC help detect?
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Suspicious activities such as malware/ransomware, unauthorized access, exploitation attempts, lateral movement, data exfiltration, and anomalous account usage.
Is the service really available 24/7?
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Yes, coverage can be 24/7 depending on the plan purchased, with escalation and response defined by the SLA and the level of criticality.
How does the activation process work when an incident occurs?
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The SOC performs triage and investigation, classifies the severity, notifies the appropriate personnel according to playbooks, and guides containment and remediation efforts.
Which environments can be monitored?
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Servers, firewalls, endpoints, identities (IAM/AD), network, applications, cloud (AWS/Azure/GCP)—we rely on the enabled integrations and log sources.
Do I need to have SIEM/XDR in order to hire someone?
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No. ADD IT operates our own SIEM on top of your current stack and recommends the best approach, avoiding the unnecessary purchase of tools.
How long does it take to get started?
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It depends on the number of integrations and the environment, but the onboarding process is designed to accelerate “time to value” and start with the essentials, such as servers, firewalls, and endpoints.
What reports and metrics will I receive?
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Reports (and governance procedures, depending on the package) covering alert volume, severity, response times, trends, and recommendations.
How does SOC as a Service help ensure business resilience?
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It reduces detection and response times, standardizes incident response processes, and continuously improves security posture, thereby minimizing the impact and overall unplanned downtime caused by encryption of the environment and data hijacking.
