At add it Cloud Solutions, privacy and security are priorities and we are committed to transparency in the processing of our users'/customers' personal data. That is why this Privacy Policy sets out how we collect, use and transfer information from customers or other people who access or use our website.
By using our services, you understand that we will collect and use your personal information in the ways described in this Policy, under the rules of the Federal Constitution of 1988 (art. 5, LXXIX; and art. 22, XXX - included by EC 115/2022), the Data Protection rules (LGPD, Federal Law 13.709/2018), the consumer provisions of Federal Law 8078/1990 and the other applicable rules of the Brazilian legal system.
As such, the company, in its role as Data Controller, is bound by the provisions of this Privacy Policy.
1. What data do we collect about you and for what purpose?
Our website collects and uses some customer data in order to provide services and improve the user experience.
1.1 Personal data provided by the holder
1.2 Personal data collected automatically
2. Consent
It is on the basis of that we process personal data. Consent is the free, informed and unequivocal expression by which the customer authorizes the company to process their data.
Therefore, in accordance with the General Data Protection Act, customer data will only be collected, processed and stored with prior express consent.
Consent will be obtained specifically for each purpose described above, demonstrating the company's commitment to transparency and good faith towards its users/customers, in accordance with the relevant legislative regulations.
By using the company's services and providing their personal data, clients are aware of and consent to the provisions of this Privacy Policy, as well as knowing their rights and how to exercise them.
You can revoke your consent at any time and free of charge.
It is important to note that the revocation of consent for the processing of data may result in the impossibility of the proper performance of any functionality of the site that depends on the operation. Such consequences will be informed in advance.
3. What are your rights?
The company assures its users/customers of their rights as data subjects as provided for in article 18 of the General Data Protection Act. In this way, you can, free of charge and at any time:
Confirm the existence of data processingin a simplified form or in a clear and complete format.
Access your dataYou can request them in a legible hard copy or by secure and reliable electronic means.
Correct your databy requesting that your data be edited, corrected or updated.
Limit your data when unnecessary, excessive or processed in breach of the law through anonymization, blocking or deletion.
Request the portability of your dataRequest the portability of your data, through a report of the registration data that the Company processes about you.
Delete your dataprocessed with your consent, except in the cases provided for by law.
Revoke your consentto withdraw consent to the processing of your data.
Inform yourself about the possibility of not giving your consentand the consequences of refusing.
In order to exercise their rights as a holder, the customer must contact the company through the following means available on the website.
In order to ensure that you are correctly identified as the owner of the personal data that is the subject of the request, we may ask you for documents or other evidence that can prove your identity. In this case, you will be informed in advance.
The data collected from the client by the company will be used and stored for as long as necessary to provide the service or for the purposes listed in this Privacy Policy to be achieved, taking into account the rights of the data subjects and controllers.
In general, customer data will be kept for as long as the contractual relationship between the customer and the company continues. At the end of the storage period, the personal data will be deleted from the databases or anonymized, except in the cases legally provided for in Article 16 of the General Data Protection Act:
I - Compliance with a legal or regulatory obligation by the controlling shareholder;
II - Study by a research body, guaranteeing, whenever possible, the anonymization of personal data;
III - Transfer to a third party, provided that the data processing requirements set forth in this Law are complied with; or
IV - Exclusive use by the controller, with no access by third parties, and provided that the data is anonymized.
In other words, personal information about the client that is essential for complying with legal, judicial and administrative orders and/or for exercising the right of defense in judicial and administrative proceedings will be kept, despite the deletion of other data.
The storage of data collected by the company reflects the company's commitment to the security and privacy of your data. We employ technical protection measures and solutions to guarantee the confidentiality, integrity and inviolability of customer data. We also have security measures appropriate to the risks and control access to the information stored.
To keep your personal information secure, we use physical, electronic and managerial tools geared towards protecting your privacy.
We apply these tools taking into account the nature of the personal data collected, the context and purpose of the processing and the risks that possible violations would generate for the rights and freedoms of the data subject collected and processed.
Among the measures we have adopted, we highlight the following:
Only authorized persons have access to your personal data
Your personal data will only be accessed after you have given an undertaking of confidentiality;
Your personal data is stored in a secure and reliable environment.
The company is committed to adopting the best measures to avoid security incidents. However, it should be noted that no website is entirely safe and risk-free. It is possible that, despite all our security protocols, problems may occur that are the sole fault of third parties, such as cyber attacks by hackers, or as a result of the negligence or recklessness of the user/customer themselves.
In the event of security incidents that may generate a relevant risk or damage to you or any of our users/customers, we will notify those affected and the National Data Protection Authority of what has occurred, in accordance with the provisions of the General Data Protection Law.
In order to preserve your privacy, the company will not share company data with any unauthorized third party.
They receive data only to the extent necessary to provide the contracted services and our contracts are guided by the data protection rules of the Brazilian legal system.
In addition, there are other cases in which your data may be shared:
I - Legal determination, request, requisition or court order, with competent judicial, administrative or governmental authorities.
II - In the event of corporate changes, such as mergers, acquisitions and incorporations, automatically
III - Protection of the rights of (simplified business name) in any type of conflict, including those of a judicial nature.
Some of the third parties with whom we share customer data may be located or have facilities located in foreign countries. Under these conditions, in any case, your personal data will be subject to the General Data Protection Act and other Brazilian data protection legislation.
In this regard, the company is committed to always adopting efficient cyber security and data protection standards, in its best efforts to guarantee and comply with legislative requirements.
By agreeing to this Privacy Policy, the customer agrees to this sharing, which will take place in accordance with the purposes described herein.
We reserve the right to modify this Privacy Policy at any time, mainly in order to adapt it to any changes made to our website or in the legislative sphere. We recommend that clients review it frequently.
By using our services and providing your personal data after such modifications, you consent to them.
The law provides for the liability of agents acting in data processing processes, in accordance with articles 42 to 45 of the General Data Protection Act.
We undertake to keep this Privacy Policy up to date, observing its provisions and ensuring compliance with it.
In addition, the company is also committed to seeking technical and organizational conditions that are reliably capable of protecting the entire data processing process.
As mentioned above, although the company adopts high security standards in order to avoid incidents, no website is entirely risk-free. In this sense, the company is not responsible for:
I - Any consequences arising from the negligence, imprudence or malpractice of users in relation to their individual data. We guarantee and are only responsible for the security of the data processing processes and the fulfillment of the purposes described herein.
Please note that the responsibility for the confidentiality of access data lies with the user.
II - Malicious actions by third parties, such as hacker attacks, unless there is proof of culpable or deliberate conduct by the Company.
III - We emphasize that in the event of security incidents that may generate risk or relevant damage to you or any of our users/customers, we will notify those affected and the National Data Protection Authority of what has occurred and will comply with the necessary measures.
IV - Inaccuracy of the information entered by the user/customer in the records required to use the Company's services and any consequences arising from false information or information entered in bad faith are entirely the responsibility of the user/customer.
